Customer support

We are here to help you!
Who can use our products?

Our products work for everyone who likes to go camping outside, and spending time in the nature

What happens if the item I received is damaged or faulty?

We take pride in our commitment to providing our customers with only the highest quality goods, and work tirelessly to ensure that every item meets our rigorous standards of excellence. Our customers can rest assured that their satisfaction is our top priority, and we stand behind each and every product with a guarantee of quality.

But if you have a problem with a faulty or damaged item, please email us so the we can
review the case as son as possible and find the best the solution for you.

What size tent do I need?

The size of the tent you need depends on the number of people who will be camping with you. A two-person tent is typically suitable for one or two people, while a four-person tent can accommodate up to four people.

What items do I need for camping?

The essential camping gear includes a tent, sleeping bag, sleeping pad, camping stove, cookware, food, water filter, headlamp or flashlight, and appropriate clothing and footwear.

What kind of sleeping bag should I get for camping in cold weather?

Look for sleeping bags with a temperature rating that matches the coldest temperature you expect to encounter. You'll also want to make sure the bag is made with high quality insulation and has a hood to keep your head warm.

What are the best camping tents for families?

The best tents for families vary depending on the size of the family, the amount of gear you have, and your camping preferences. We recommend looking for tents with a big space and good ventilation.

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